Terms and Conditions

Last Updated: January 21, 2025

1. Introduction

Welcome to Eccentricity Express Private Limited (www.eccentricityjewellery.co.in). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website. If you do not agree with these terms, please do not use our website or services.

2. Use of Our Website

By using our website, you agree to:

  • Use the website for lawful purposes only and in accordance with applicable laws and regulations.
  • Provide accurate, current, and complete information when creating an account, making a purchase, or engaging with our services.
  • Not engage in any activity that disrupts or interferes with the functioning of our website.
  • Not use any automated tools or scripts to access or interact with the website without prior authorization.

3. Account Creation and Security

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.

4. Product Information and Availability

We make every effort to display accurate product descriptions, prices, and availability. However, we do not guarantee that the information on our website is always up to date or free of errors. Prices and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.

5. Order Acceptance and Cancellation

All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for reasons including, but not limited to, the unavailability of products, errors in product pricing or information, or issues with payment processing.

If an order is canceled after payment is processed, we will refund the payment in full according to our refund policy.

6. Payment Terms

By purchasing products or services on our website, you agree to pay the full price for the items ordered, including applicable taxes and shipping fees. We accept various forms of payment, which may include credit cards, debit cards, and other secure payment methods. Payments are processed through third-party payment gateways, and we are not responsible for any issues related to payment processing.

7. Shipping and Delivery

We aim to ship products promptly, but shipping times may vary based on factors such as product availability and shipping destination. Shipping fees will be calculated during the checkout process, and delivery times are provided as estimates. We are not liable for delays caused by shipping carriers, customs, or other unforeseen circumstances.

8. Returns and Refunds

We offer a return and refund policy for certain products as outlined in our Return Policy. Please review our return policy for specific conditions under which returns or exchanges are accepted.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our services.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Eccentricity Express Private Limited or its licensors and is protected by intellectual property laws. You may not copy, distribute, or use any of the content from the website without our prior written consent.

11. Limitation of Liability

To the extent permitted by law, Eccentricity Express Private Limited is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the amount paid for the specific product or service that caused the issue, excluding any shipping or handling costs.

12. Indemnification

You agree to indemnify and hold harmless Eccentricity Express Private Limited, its directors, officers, employees, and agents from any claims, losses, liabilities, or damages arising out of your use of our website, violation of these terms, or infringement of any rights of another party.

13. Changes to the Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review these terms periodically to stay informed about any changes.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in India.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Eccentricity Express Private Limited
Email: eccentricity.express.pvtltd@gmail.com
Phone: +91 9843748664

Thank you for choosing Eccentricity Express Private Limited. By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.